How to order | Giheiya Japanese Swords and Fittings: Japanese online shop

How to order

Purchasing Info

Order Online
Please note:
If you choose to ship your order to international destination, no shipping charges will be applied at the time of checkout.
To order online simply click on "Order" buttom you would like to order, select the number of items you wish to purchase in the box provided and click on Add to Cart.
If you would like to buy more products then click on Continue Shopping, repeat the above.
Once you have added all the items you wish to purchase to the cart, click on Checkout.
In the next page If you already have an account with us, please log in and click on Login.
If you do not have an account with us, please enter your details.
Please read our Privacy Notice by clicking on "here" and click in the box on the left to agree.
Once you have done this, click on Submit.
You should now see a page with your order summary and details, including your address, thanking you for your order.
After placing your order, an automatic e-mail "Your Order Confirmation" will be sent to you.
Within 24 hours, we will prepare an invoice and contact you with information about the appropriate shipping charges.
Please confirm the invoice and process your payment after you have approved the contents.

If your payment method is:
· Bank Transfer - please find our bank account information in our invoice e-mail.
· PayPal - separate e-mail with secure PayPal link will be sent from us.
· Please settle your
  payment from the link.

Once funds are received and confirmed, we immediately proceed the shipment.
(we will contact you for the EMS tracking number & URL for "Japan Post EMS Rates & Delivery Days" page.)
Shipping Cost

We generally use Japan Post EMS(Express Mail Service) for their cost effectiveness and efficiency.
For details, please read → FQ


However, some aviation companies don't accept parcels which contains swords or knives(ex. Air Canada). In such rare cases, we have to use FedEx which means different shipping rates will be applied.
We put our best effort to find the most cost effective and efficient shipping method for our customers.

We'd like to request our customers to confirm the shipping cost in our invoice and if you have any questions, please let us know.

For your information, here is a link to Japan Post EMS ↓

Rates & Delivery Days   * Posting from Wakayama prefecture.

Japanese swords
Once your payment is received and confirmed, we immediately start the legal paperwork procedures:
- cancel sword registration in Japan & apply for an export permission - please read → FQ

Whole process will take approximately 2 to 3 weeks before shipment.
Now all the legal papers are ready, we re-inspect your item and ship to you.
Please wait for our e-mail with international shipment details including trace & track numbers and a link to EMS Tracking Service page.
It will take around 3 - 10 days for the actual delivery.
Please note: Delivery time varies depends on the destination countries.

We are not liable for any foreign countries' laws and regulations such as customs and import permissions.
Therefore we strongly suggest our customers to check the regulations of own domicile country or province prior your purchase.
For example, personal import is prohibited in Korea and Taiwan.
(About South Korea, we already have partnerships with Korean companies,therefore shipping to Korea wouldn't cause any problems.)
Order by E-mail

Please fill in the following requested information:
・Name
・Postal code
・Address
・Tel
・Products No.
・Products Name
・Quantity
・Payment Method - PayPal / Credit card / Direct Bank Transfer(T/T)

Please send to: eigyo-1@giheiya.com

Within 24 hours, we will prepare an invoice and contact you by e-mail.
Please confirm the details in the mail then process your payment after you have approved the content.
If your payment method is:
- Bank Transfer: please find our bank account information in our invoice e-mail.
- Credit card: Separate e-mail with secure SQUARE link will be sent from us.
  Please settle your payment from the link.
- PayPal: Separate e-mail with secure PayPal link will be sent from us.
  Please settle your payment from the link.

Once funds are received and confirmed, we immediately proceed the shipment.
( we will contact you for the EMS tracking number & URL for "EMS Rates & Delivery Days" page.)
Telephone Order
Please call +81 734 275 315
Customizing & Repair
Please download our "Quotation Request Form" and fill in your requests, then send us as an email attachment or just fax to us.
Within 24 hours, we will prepare an quotation and contact you by e-mail.
Please confirm the quotation and after you have approved the contents, please let us know.
Once we confirm your approval of our quotation, we make arrangements for your sword.
We will be keeping in touch with you for progress reports.
When all the work is completed, we will contact you immediately.
Please settle your payment by: Paypal / Direct Bank Transfer
Once funds are received and confirmed, we immediately proceed the shipment.
( we will contact you for the EMS tracking number & URL for "EMS Rates & Delivery Days" page.)

※Order cancellation will not be accepted once crafting works have started.

Custom Made Sword
Please download our "Quotation Request Form" and fill in your requests,then send us as an email attachment or just fax to us.
Within 24 hours, we will prepare an quotation and contact you by e-mail.
Please confirm the attached quotation and after you have approved the contents, please let us know.
Please make 50% payment of the total ammount in advance.
If your payment method is:
· Bank Transfer - please find our bank account information in our invoice e-mail.
· PayPal - Separate e-mail with secure PayPal link will be sent from us. Please settle your
  payment from the link.

Once funds are received and confirmed, Japanese swordsmith starts his work.
When your Japanese sword is completed, we will contact you immediately.
Please settle the remaining 50% of the total amount by: PayPal / Bank Transfer(T/T),
Once funds are received and confirmed, we immediately proceed the shipment.
( we will contact you for the EMS tracking number & URL for "EMS Rates & Delivery Days" page.)

※Order cancelation will not be accepted after the Japanese swordsmith's work has been started.

Payment Methods
PayPal

Our e-mail with a secure link to PayPal payment will be sent to you separately.
Please follow the instruction in the PayPal page.

Credit card

Our e-mail with a secure link to SQUARE-credit card payment will be sent to you separately.
Please follow the instruction in the page.

Bank Transfer

- Bank Telegraph Transfer -
Please find our bank account information in our invoice mail.
(All bank transaction charges shall be paid by the customers.)

▲Back to Top

Back to Top Page

PayPal payment is available with credit cards  
Menu
List
Others